BOOKING POLICES
Dear Customers:
Our agency of travel and our team of professionals in the area of tourism, each day strives to improve the service, our staff is highly trained to provide personalized advice, taking care of all the details of the trip to make.
Reservations must be done with due anticipation. It is recommended to make reservations for at least 50 days prior to your arrival date. Thus, it will be possible to make travel, hotel and service reservations necessary for an agreeable stay in our country. Reservations made in writing, by fax or through our web page will only be accepted.
Thanks for choosing us and trust us.
FORMS OF PAYMENT
RATES
All rates are expressed in US Dollars and in Peruvian soles and are subject to changes without prior notice. Rate is expressed by passenger, unless it is specified otherwise and they include all applicable legal taxes.
ANNULMENTS AND REFUNDS
Refunds requests must be sent in writing, including all relevant information so that they may be attended immediately.
- If an annulment is received within 25 days prior to the arrival dated to Peru or in the beginning of the service, travel deposit shall be entirely refunded deducting administrative expenses.
- – If annulment is received within 24-16 days prior to the arrival date or at the beginning of the service, refund shall be subject to a penalty of 50% of the price.
- – No refund shall be granted if annulment is received less than 15 days prior to the arrival date or beginning of the service.
- – If a last-minute sale is made and then its reimbursement is requested, penalty applied will be 100% of the price.
- – Passengers’ no-show will result in total loss of the service without right of being refunded.
- – Likewise, there will be no right of being refunded if annulment or withdrawal of services is made during the travel.
- – Some services may be interrupted or annulled due to weather conditions, by force majeure, disturbances, etc. or other reasons beyond control of hotels, airlines. In this case, no reimbursement shall be made as a result of these interruptions or annulments beyond our control.
IMPORTANT
- GREATPERUTOURS E.I.R.L. is not responsible for if the client does not fulfill the indications made by TC or if he/she decides to leave the group and decides to continue on his/her own.
- GREATPERUTOURS E.I.R.L. reserves the right to accept, deny or retain any person or member of the group in any of its travels.
Our Company is not responsible for diseases, pregnancy or physical or mental impediments which may put in danger passenger or third party’s health or integrity to render our tourism services. Therefore, the Company SHALL NOT acknowledge any claim or refund whatsoever for the reasons above mentioned, including those cases in which in normal conditions no problem is expressed.
Thus, we request to be informed prior to hire our services about the existence of any limitation of that kind in order to recommend specific services which contemplate the existing impediments.
